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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Blake Lockhart

January 29, 2026

5  out of  5
rating by Blake Lockhart
"Zach made my experience flow with extreme ease. He is knowledgeable and is always willing to go above and beyond what is already expected of him. Thanks to him I can now afford my car insurance at a GREAT price!"
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Jason Welch

January 29, 2026

5  out of  5
rating by Jason Welch
"Some of the friendliest staff you will ever meet and will defiantly give you the best rate possible!!"
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Kim Scarbro

January 27, 2026

5  out of  5
rating by Kim Scarbro
"Tyler was very helpful with all my insurance needs. He was very patient and assisted me in getting the best."
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Brendan Whitcomb

January 19, 2026

5  out of  5
rating by Brendan Whitcomb
"Tyler has been great getting everything ready for us. He has been very patient in a process that has been difficult. He was always very informative and promptly returned calls and texts. Couldn’t ask for better service"
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Kaitlyn Stittums

January 16, 2026

5  out of  5
rating by Kaitlyn Stittums
"I can’t say enough good things about Tyler at Jeremy Gordon’s State Farm office. I’ve had nothing but headaches with other insurance companies, from rising prices to poor communication, and it was such a relief to finally deal with people who actually care. I called Jeremy Gordon’s office and spoke with Tyler, even before I was officially a customer, and he was incredibly kind, patient, and helpful. He, very professionally, makes you feel like he grew up down the street from you. They’ve taken great care of my papaw for years, and now I understand why. Because of how Tyler treated me and the trust my family has in this office, I switched my insurance to them and couldn’t be happier. The process was smooth, the pricing was straightforward, and I finally felt like more than just a policy number. If you want an agent who treats you like family, I highly recommend talking to Tyler at Jeremy Gordon’s State Farm office."
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Chelsea Stapleton

January 15, 2026

5  out of  5
rating by Chelsea Stapleton
"I have had State Farm since I was a teenager. My father, brother, and mother all have State Farm as well. I was recently in a very serious accident, to which the other party was at fault. My underinsured driver policy took over and Tyler and Zach have been such big helps! I’ve had a lot of issues with Enterprise and every time I’ve called they have immediately gotten me the help I needed! I highly recommend using them! Thank you guys for all of your help!"
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logan dyar

January 14, 2026

5  out of  5
rating by logan dyar
"Very good company. Great communication and friendly staff"
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Rob

December 19, 2025

5  out of  5
rating by Rob
"Great, expedient service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gerry Sapp

December 18, 2025

5  out of  5
rating by Gerry Sapp
"Tyler was super helpful. He noticed I was getting charged for not having autopay set up so he waived it then reached out and made sure I was taken care of. Everytime someone at the office calls they are all patient and helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alexis Myers

December 15, 2025

5  out of  5
rating by Alexis Myers
"We chose to go with State Farm due to their compatible rates! We saved over $100 for just switching to State Farm! We also used Tyler, he was great to work with & made the process so easy and smooth transition! Thank you, State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Andrew Wright

December 10, 2025

5  out of  5
rating by Andrew Wright
"Tyler has been so helpful with anything we have called him about. He is quick to respond and very professional. We will keep our business with them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dave Diamond

December 9, 2025

5  out of  5
rating by Dave Diamond
"I am updating this review to continue to encourage this excellent business. The hometown service combined with world class reach and competitive rates is impossible to beat. I would not get my insurance anywhere else. These folks are the best. Responive and always helpful, they set the bar for customer service."
We responded:
"Thank you Dave, we greatly appreciate your continued business!"
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Ashley Powers

November 12, 2025

5  out of  5
rating by Ashley Powers
"Tyler’s customer service is unmatched! He did an amazing job explaining the policy to ensure I got the exact coverage I wanted. He also answered all my questions. I highly recommend Tyler he definitely went the extra mile ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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reba gilbert

October 11, 2025

5  out of  5
rating by reba gilbert
"My Husband and I recently switched our home and auto insurance, and we are so glad that we decided to reach out to Tyler! He helped us get better coverage for significantly cheaper prices! He was knowledgeable about different options so that we were able to understand and choose what would be best for our family. Overall, I would 10/10 recommend reaching out to him! Thanks again Tyler!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amy

October 9, 2025

5  out of  5
rating by Amy
"Tyler did an awesome job helping me immediately and got back to me with the quotes. Very efficient and answered all my questions. Explained everything well. Communication was a plus."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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janis watrous

October 9, 2025

5  out of  5
rating by janis watrous
"Jeremy and Tyler are great with assisting our insurance needs and helping us get the most affordable coverage."
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Cynthia Caton

October 6, 2025

5  out of  5
rating by Cynthia Caton
"I called to reinstate our auto insurance, and spoke with a great guy named Tyler. He was so kind and understanding, explained everything I needed to know to complete the process. We now have our insurance back with a company we can trust. Thank you Tyler and thank Jeremy for hiring you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Wayne Arrowood

September 5, 2025

5  out of  5
rating by Wayne Arrowood
"Tyler, one of the associates in Jeremy’s office, was a pleasure doing business with. Very knowledgeable and addressed every need/concern I had about purchasing insurance through them. Extremely helpful plus I saved money by choosing them. Highly recommend doing business with them. Easiest insurance transaction I’ve ever completed"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Krystal Jarnagin

February 17, 2025

5  out of  5
rating by Krystal Jarnagin
"Jeremy at State Farm saved us over $200 a month! Very friendly and extremely knowledgeable. You will not regret giving him a call!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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julius arlt

January 23, 2025

5  out of  5
rating by julius arlt
"I have enjoyed dealing with Jeremy Gordon State Farm! The staff have always been TOP NOTCH! Whenever I have a question or need something changed they were very helpful and I felt like I was treated like Family! I am moving to Alabama and wish I could keep them but I know I have to set up with a new Agent. I can only hope that I receive the same care and treatment! I don’t normally don’t leave Reviews but Jeremy Gordon and Staff most certainly deserve it!!"
We responded:
"Thank you, Julius, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We are sorry to lose you, but I am sure your new agent in Alabama with take good care. If you ever come back to Tennessee, please don't hesitate to stop by or reach out!"
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Catherine Gedney

December 20, 2024

5  out of  5
rating by Catherine Gedney
"Tyler was awesome and great to do business with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bar Donnelly

December 2, 2024

5  out of  5
rating by Bar Donnelly
"Frustrating rental company issues. State Farm answered promptly and went right to work resolving my issues."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Autumn Hoffman

October 31, 2024

5  out of  5
rating by Autumn Hoffman
"Tyler was great with helping me!"
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Melissa Fifield

October 23, 2024

5  out of  5
rating by Melissa Fifield
"Alicia and Tyler are amazing ! They went above and beyond for me today."
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Breanna Nichols

September 30, 2024

5  out of  5
rating by Breanna Nichols
"Alicia is always willing to help and is quick to respond! They are great to work with!!"